This week, we created integrations for the following third-party applications:
Google RBM (RCS Business Messaging)
Google RBM is an enhanced messaging platform that allows businesses to communicate with users via the default Android Messages app. It supports rich media like images, carousels, and suggested replies, creating more interactive and engaging customer experiences. RBM is part of the RCS (Rich Communication Services) protocol and aims to modernize SMS communication.Action: Send SMS
Action: Send Rich Card
Infobip
Infobip is a global cloud communications platform that helps businesses connect with customers across various channels, including SMS, email, voice, WhatsApp, and more. As a leading provider of omnichannel solutions, Infobip offers APIs and tools for messaging, customer authentication, and marketing automation, helping companies deliver seamless, secure, and scalable customer experiences worldwide.Trigger: Receive SMS
Action: Send SMS
Vonage
Vonage is a cloud communications company that provides APIs and solutions for voice, messaging, video, and verification services. It enables businesses to integrate real-time communication features into their applications, websites, and workflows. Originally known for VoIP services, Vonage’s platform now supports omnichannel customer engagement, helping companies enhance scalable communication interactions through programmable voice calls, SMS, video conferencing, and authentication tools, all delivered via the cloud.Trigger: Inbound SMS
Action: Send SMS
Twenty.com
Twenty.com is an open-source CRM platform that empowers businesses to tailor workflows, data fields, and custom objects to fit unique needs. It provides visual tools such as Kanban and table views, along with email sync, task tracking, and powerful REST/GraphQL APIs for seamless integration. As a community-driven tool, it offers flexibility, transparency, and cost-efficiency without vendor lock-in.Trigger: new person created
Action: create person, create opportunity
Action: delete person, delete opportunity
Action: find person, find opportunity, find person by phone
Action: get person, get opportunity
Action: list people, list opportunities
Action: update person, update opportunity
Plivo
Plivo is a cloud communications platform that provides APIs for voice calls, SMS, and phone number services. It enables businesses to integrate real-time communication into their applications, supporting use cases like customer support, notifications, and two-factor authentication. Plivo offers global coverage, scalable infrastructure, and tools for managing call flows and messaging campaigns, making it a competitor to Twilio and similar platforms.Trigger: Receive SMS
Action: Send SMS
Our documentation team is working hard to keep pace with our integration developers. Detailed user docs will soon be available on our Documentation pages. As a Mation user, you may request immediate deployment of the integrations listed above—please don’t hesitate to contact us.
To configure the integrations mentioned above, you need an account with the third-party service.
Can’t find your favorite app in our full list of integrations?
Do not hesitate to request one.
Mation key concepts
A trigger is an event that causes an action, e.g. an incoming call or a Salesforce field update.
An action, e.g. a new chat or an SMS sent is defined and caused by a trigger.
A flow is a logical combination of triggers and actions that any user can define and execute in Mation.
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